Tuesday, February 05, 2002

In November last year, all staff filled out a company-wide survey. The aim was to find out levels of satisfaction within the company. The results reveal that these levels are not exactly very high:
  • Please indicate your current level of satisfaction with:
        - opportunity for career growth: 11%
        - senior managment/leadership: 11%

  • The organisation's senior management:
        - responds to feedback: 7%
        - their actions match their words: 7%
        - shares knowledge: 7%

  • The organisation's senior management:
        - provides clear direction for the future: 4%
        - delivers on its promises: 4%

  • The organisation's senior management:
        - know what is on employees' minds: 0%

    Zero percent! Not one person in the company believes senior management knows what is on our minds. I almost feel sorry for them. Almost.

    A similar survey was undertaken one year previously. Since then, the number of people willing to give extra effort has dropped by 31%, people who believe they will still be working here a year from now has dropped 16% to 36%, and just 21% of staff would recommend the organisation to a friend seeking employment. Would I? Would I hell! Stay away!
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